# Keeping your account when you leave your organization

Your profile, target list, and email history survive leaving a club, high school, or recruiting service. Here's how to move to a personal subscription and who to contact about billing.

Athletes change clubs, graduate from high schools, and part ways with recruiting services. None of that deletes your recruiting work. Your profile, target list, activity history, and every email you've sent stay on your account, because the account is yours even when an organization pays for it.

## If you're leaving your organization

Email support@productiverecruit.com and tell us you'd like to move to a personal subscription. We'll disconnect your account from the organization's space and set you up to pay directly. Everything on the account comes with you.

## If your organization stopped using ProductiveRecruit

Same answer. When a club, school, or service ends its contract, its athletes' accounts don't vanish. Reach out and we'll move you to a personal plan with your work intact.

## If your billing runs through a recruiting service

Some accounts are created and billed by a partner service rather than by ProductiveRecruit. If you subscribed through one of these, billing changes and cancellations go through them, not us. Not sure who bills you? Check who charges your card, or just ask support and we'll tell you.

## Joining a new organization that uses ProductiveRecruit

Don't create a second account. Use the "join with existing account" option on your new organization's registration page and your existing profile moves into their space. See [linking your account to your organization](/docs/faq/link-account-to-organization).

Source: https://productiverecruit.com/docs/faq/leaving-your-organization
