For Athletes
For Organizations
Account & Platform
More
- Why isn't my email being tracked?
- I haven't heard back from a coach
- Can I edit a sent email?
- How many AI generations do I get?
- Using ProductiveRecruit on mobile
- Resetting your password
- Profile not in the team directory
- Your data if you delete your account
- Email deliverability best practices
- Canceling, pausing, and refunds
- Keeping your account when you leave your organization
- Fixing duplicate accounts
- Linking your account to your organization
- The wrong name is on your profile or link
- A coach is missing or their info is wrong
- Changing your sport or primary profile
- Can I export my data? Is there an API?
- Which sports does ProductiveRecruit support?
- Does ProductiveRecruit contact coaches for me?
- I'm a college coach. Is ProductiveRecruit for me?
Setup
Set up your club, high school, or recruiting service — account types, spaces and teams, staff roles, athlete registration, and bulk import.
Organization account types
Learn the four ProductiveRecruit organization account types (Club, High School, Recruiting Agency, and Club/High School) and how each shapes your setup.
Organization onboarding
What happens after your demo call: how your account gets created, what your first login looks like, and where to review your organization's details.
Spaces & teams explained
Understand how Spaces and Teams organize your ProductiveRecruit account: who they hold, how registration links work, and when to use more than one.
Staff roles & permissions
Learn the four ProductiveRecruit staff roles, what each one can see and do, and how to restrict coaches to their own teams.
Inviting staff
Add coaches, admins, and team managers to your ProductiveRecruit space, assign them to teams, and control what athletes they can see.
Athlete registration & group codes
Learn how your group code and registration link let athletes join your space themselves, plus how to add athletes manually when you need to.
Bulk athlete import (CSV)
Learn how to bring a full roster into ProductiveRecruit at once with a CSV file: what columns to include, and what to expect during import.
The admin dashboard
See what's on your admin dashboard: athlete and staff stats, outreach trends, usage limits, and who on your team can view what.
Viewing the app as an athlete
Use impersonation to see exactly what one of your athletes sees, so you can troubleshoot or walk them through something without asking for their password.