Productive RECRUIT
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Branding & website kit

Logos, ready to send announcement templates, website embeds, and copy and paste messaging for telling your families and website visitors about ProductiveRecruit.

Last updated

Everything you need to tell your families and your website visitors that your organization runs its college recruiting on ProductiveRecruit. Copy, paste, and send. Forward this page to whoever runs your website or communications.

What is ProductiveRecruit (boilerplate)

Use this anywhere you need to explain what we are, word for word or edited to fit.

One liner:

ProductiveRecruit is the recruiting platform where athletes email college coaches themselves and see exactly who is interested.

Paragraph:

ProductiveRecruit is an all-in-one college recruiting platform for student-athletes, clubs, high schools, and recruiting services. Athletes build a standout profile, search every college program in their sport, email coaches directly from their personal Gmail, and track every open, click, profile view, and video play. Organizations get team tools on top: a shared coach database, email templates, roster management, and an admin dashboard that shows recruiting activity across the whole program. For more, visit productiverecruit.com.

Logos

Click any logo to download it, or grab all three as a zip.

ProductiveRecruit primary logo Primary logo, for light backgrounds ProductiveRecruit white logo White logo, for dark backgrounds ProductiveRecruit icon Icon, for avatars and small spaces

Brand colors: blue #355AC0, green #00E7AF. Please don't recolor, stretch, or add effects to the logos.

Announce it to your families (copy and paste)

Written to send as is. Replace the bracketed pieces. Your registration link and group code are on your space's Login + Registration page, in the prebuilt invite message.

Subject line:

[Organization Name] athletes now get ProductiveRecruit

Email body:

Hi everyone, We've invested in ProductiveRecruit for every athlete in our program. It's the recruiting platform where athletes email college coaches themselves, from their own Gmail, and see exactly which coaches open, click, and watch. Our staff can follow along and help, so nobody goes through recruiting guessing. Here's what to do: 1. Create your account: [Registration Link] (your group code [Group Code] fills in automatically) 2. Build your profile and add your highlight video 3. Start here for a full walkthrough and FAQ: productiverecruit.com/docs/resources/athlete-family-start Your athlete's access is covered by [Organization Name]. If you have questions, start with the walkthrough page above, or reach out to [Staff Contact]. [Your Name] [Organization Name]

Group text / GroupMe / Band blurb:

[Organization Name] now gives every athlete ProductiveRecruit for college recruiting. Create your account here: [Registration Link] and start with this guide: productiverecruit.com/docs/resources/athlete-family-start. Questions? Ask [Staff Contact].

Put ProductiveRecruit on your website

Live widgets, all copy and paste. Get your snippets from the Website page in the app (click Website in the sidebar, then Website embeds, then Copy code).

  • Athlete search directory. A live, filterable directory of your current athletes, linked to their profiles. See website embeds.
  • Team rosters. Every team's roster under its own heading, or just the teams you pick, in the same layouts as your team brochures. Good for per-team pages on your site. See website embeds.
  • Commitments showcase. A running record of every commitment your program has produced. Athletes stay on it even after they graduate off your roster. See committed athletes showcase.
  • All-in-one. Recruitable athletes and commitments as two tabs in one snippet, built for your Recruiting page. See the all-in-one embed.

The snippet is a short block of HTML that sizes itself automatically. Paste it wherever you want the widget to appear. Every widget uses the logo and brand colors from the Website page's Branding tab, and comes in a few layouts plus a light or dark theme. Every embed carries a small Powered by ProductiveRecruit footer.

Sample copy for your recruiting page

For a College Recruiting page on your own site, alongside the embeds:

College recruiting at [Organization Name] runs on ProductiveRecruit. Every athlete in our program gets a recruiting profile, a database of college coaches in their sport, and the tools to email coaches directly and see who is interested. Our staff track activity across the program, so every athlete gets guidance backed by real data instead of guesswork. Browse our athletes below, or see where our alumni have committed.

Want to announce the partnership together?

For a joint announcement, we're glad to put together a press release and social posts with you, like our partnership with Keystone FC. Email [email protected] with a quote from your director and we'll draft everything for both sides to share.

What is ProductiveRecruit? Getting Started ProductiveRecruit is an all-in-one college recruiting platform for student-athletes and the clubs, high schools, and recruiting services that support them. Who it's for What you can do Supported sports What ProductiveRecruit is not Ready to start?
Athlete vs. Organization accounts Getting Started ProductiveRecruit has two account types: individual Athlete accounts and Organization accounts for clubs, high schools, and recruiting services. Here's how to choose. Athlete accounts Organization accounts Quick comparison Still not sure?
Athlete quick start Getting Started Get up and running on ProductiveRecruit in five steps: build your profile, connect your email, find colleges, and send your first message to a coach. 1. Build your profile 2. Add your highlight video 3. Connect your email 4. Find colleges and build your target list 5. Send your first email What's next
Organization quick start Getting Started Set up your club, high school, or recruiting service on ProductiveRecruit — invite staff, register athletes, assign checklists, and get your whole roster recruiting in an afternoon. 1. Review your organization's details 2. Invite your staff 3. Add your athletes 4. Build and assign a recruiting checklist 5. Set up shared templates and team tools 6. Track engagement from the admin dashboard What's next
Choosing the right plan Getting Started ProductiveRecruit has one Pro plan for athletes and one for organizations, and both include every feature. Here's how pricing, the athlete trial, and annual billing work so you can pick with confidence. Recruit Pro (for athletes) Organization Pro (for clubs, high schools & recruiting services) Trying it out Monthly vs. annual Changing or canceling later What's next
Glossary of recruiting terms Getting Started Plain-English definitions of the college recruiting terms and ProductiveRecruit features you'll come across — from verbal commitments and NLI to target lists and campaigns. Recruiting basics Divisions & eligibility Outreach & communication ProductiveRecruit platform terms What's next
Full-length demos Getting Started Raw, unscripted, full-length walkthroughs of ProductiveRecruit, every screen, both the athlete and admin sides. Re-recorded a few times a year to stay current. Athlete demo Admin demo Want a live walkthrough?
Building your profile Your Profile Learn how to fill out every tab of your ProductiveRecruit profile, from the Overview basics to the completion meter that tracks what's left. What's in your profile editor Start with the Overview tab Add the sections coaches actually look at Track your progress with the completion meter What's next
Academic profile Your Profile Add your GPA, class rank, test scores, and eligibility numbers to your ProductiveRecruit profile so coaches can confirm you meet their program's bar. What you can add Getting an NCAA Eligibility Center number Why it's worth filling out What's next
Athletic profile & stats Your Profile Learn how to fill out your Athletics tab (positions, stats, honors, and team info) so coaches see the numbers that matter for your sport. Positions Stats Athletic Honors Club Team, High School Team & Additional Team What's next
Adding & featuring videos Your Profile Add highlight videos from YouTube, Hudl, Balltime, or Vimeo to your profile, choose one to feature, and see how coaches view them. Add a video Feature your top video Choosing a provider Track views Manage your videos What's next
Photos Your Profile Add and organize photos on your ProductiveRecruit profile so coaches see the right image of you. Add a photo If a photo won't save View a photo full size Reorder your photos Plan limits Sharing a transcript or report card What's next
Custom links Your Profile Add custom links to your ProductiveRecruit profile so coaches can reach your personal site, press coverage, stats pages, and other social accounts in one click. What to link Add a link Manage your links What's next
Events Your Profile Add tournaments, showcases, and games to your ProductiveRecruit profile so coaches always know where and when they can see you play. Add an event Import a schedule with AI How events are sorted Team events What coaches see What's next
Offers Your Profile Track scholarship and roster offers from college programs on your ProductiveRecruit profile, and show coaches you're being recruited. Adding an offer Offer statuses Committed to a college? Use the Commitment tab Managing your offers What's next
Privacy & visibility settings Your Profile Learn how to control which profile details show publicly, and why the link you share with coaches always shows your complete profile. Four groups, saved independently The link you share with coaches always shows everything What's next
Your public profile page Your Profile See how your ProductiveRecruit profile looks to college coaches, how the shareable link and QR code work, and how to preview or print it. Your profile's URL Your colors The top of your profile The section links The sections, top to bottom Two details worth knowing The link you share always shows everything How your link looks when you send it Preview it like a coach would Print a coach-ready one-sheet What's next
Marking your commitment Your Profile Learn how to record your college commitment on ProductiveRecruit so it shows on your public profile, and how to undo it if plans change. Add your commitment Share the news Commitment vs. offers Changing your mind What's next
Adding a second sport profile Your Profile Dual-sport athletes on Pro can run a separate profile for each sport, with its own stats, videos, and shareable link. Adding the second profile What carries over, and what doesn't Switching between them Which one is your main profile Plan requirements What's next
College search & filters Finding & Targeting Colleges Search every college program on ProductiveRecruit, filter by division, location, academics, and roster needs, and sort by best match or roster opportunity to find schools that actually fit you. Search by name Filter groups Reading and acting on results See your match % and sort by best match Find programs likely to need your position Add several schools at once What's next
College matches Finding & Targeting Colleges See every program in your divisions ranked by how well it fits what you want, with a match % and a plain-English breakdown of why. Here's how the score works and where it shows up. What the score measures (and what it doesn't) Get your matches Matches are a Pro feature Reading your Matches page How the score works Fit labels and caps Things the score can't see Your match everywhere else When a school shows "No score" For coaches and staff What's next
Roster needs Finding & Targeting Colleges Turn on Roster needs in College Search to see only the programs where a player at your position graduates before you arrive, with a High, Medium, or Low outlook for each. Narrow to the levels you want or sort High first. Here's how the outlook works and what it can't see. Turn it on High, Medium, and Low Why "at least one leaving" Narrow to the levels you want Sort by roster opportunity The chips on each card How the outlook works What it doesn't know On a program page Your position and class For coaches and staff Which sports are covered What's next
Divisions & conferences explained Finding & Targeting Colleges Understand NCAA D1, D2, D3, NAIA, and Junior College divisions, how football's FBS/FCS split works, and how conferences filter by sport in ProductiveRecruit. Division levels Football's FBS/FCS split Conferences are tied to your sport What's next
Building your target list Finding & Targeting Colleges Learn how to add schools to your target list, set status and tags, re-rank by priority, and understand the size limits on trial and paid plans. Add a school to your list One list per sport Set status and tags Filter, sort, and search your list See how each school matches See which schools are engaging Re-rank by priority Know your list size limit For organization staff What's next
Tags & prioritization Finding & Targeting Colleges Learn how to create custom tags, apply up to three per school, and use them to filter your target list and email campaign recipients. Create and manage tags Apply tags to a school Use tags to prioritize your list Email a whole tag at once What's next
College preferences & recommendations Finding & Targeting Colleges Set your college preferences to power your college matches, and learn how to review program recommendations your coach or recruiter sends you. Set your preferences How preferences power your matches Review recommendations from your coach What's next
College program profile pages Finding & Targeting Colleges Explore a college's program profile page: season records, the roster and Roster Outlook, coaching staff, admissions data, financials, notes, tasks, and activity, all in one tabbed view. Get there from search or your target list The Info tab Roster Outlook The other tabs What's next
Discovering similar schools Finding & Targeting Colleges Learn how ProductiveRecruit surfaces similar college programs on every school profile, and what makes two programs count as a match. Where to find it How matches are chosen Using it in your research What's next
Tracking status Finding & Targeting Colleges Learn the 10-stage recruiting pipeline ProductiveRecruit uses to track every college on your target list, from Researching to Signed. The recruiting pipeline The two kinds of no Changing a target's status Marking a target Signed or Committed Campus visits are tracked separately Last Contacted, not status Schools that haven't written back What's next
Connecting your Gmail account Email & Outreach Connect your personal Gmail account to ProductiveRecruit so outreach emails send from your own address and replies land in your inbox. Choose a provider What permission you're granting Check your connection status Set your signature and profile link Disconnect or reset What's next
Email templates & variables Email & Outreach Learn how ProductiveRecruit email templates work, which {{variable}} tags auto-fill with your profile and a coach's info, and how to create your own. Your default template How variables work Athlete tags for staff When a tag won't fill in Creating a template Editing a template Attachments What's next
AI email template generator Email & Outreach Learn how ProductiveRecruit's AI writes a personalized coach outreach email template from your profile, which fields it reads, and what it will never invent. How it works Generate, edit, and save It never invents a fact Getting better results Generation limits What's next
Sending a single email Email & Outreach Learn how to send a one-off email to a college program on ProductiveRecruit, to one coach or several on that staff, with templates, attachments, and what happens after you hit send. Every email goes to one program Choose your recipients Write the email Send yourself a test first Save as a draft What happens when you send Email a coach about an athlete What's next
Running an email campaign Email & Outreach Learn how to select coaches, choose a template, personalize each message, and send a paced email campaign in ProductiveRecruit. 1. Select coaches to email 2. Choose a template and name your campaign 3. Personalize and send Email coaches about an athlete How sending is paced Managing campaigns Pausing or cancelling a campaign What's next
Reviewing & personalizing Email & Outreach Preview and edit every coach email in a campaign before you hit send, then track delivery and opens from the campaign review page. Read what each coach actually gets Edit a single email, or reset it Track your campaign after you send What's next
Deliverability & sending limits Email & Outreach Understand ProductiveRecruit's daily and lifetime email sending limits, why they exist, and what happens if Gmail temporarily pauses your account. Your daily sending limit Lifetime limits by plan When Gmail pauses your account Gmail vs. your ProductiveRecruit address What's next
How email tracking works Email & Outreach Learn how ProductiveRecruit tracks opens and clicks on outreach emails, what counts as a real engagement, and what a coach's activity means for you. How tracking works What counts as a real open or click What happens when a coach engages What's next
Replies & email threads Email & Outreach Learn where coach replies to your recruiting emails show up, how in-app reply tracking organizes conversations, and how to reply without leaving ProductiveRecruit. Where replies land Turn on reply tracking If reply tracking pauses itself Your inbox, grouped by conversation Reading a conversation Replying without leaving the app Starting fresh vs. continuing a thread What counts as a reply Conversations from before tracking What's next
Attachments Email & Outreach Learn how to attach files to your email templates and individual outreach emails, including file type limits and how attachments travel with campaigns. Template attachments Attachments on a single email Campaigns A quick comparison What's next
The activity feed Tracking & Activity See how ProductiveRecruit logs every touchpoint with a college program (emails, opens, clicks, profile views, notes, and status changes) in one place. Where to find it What gets logged Filtering and viewing details For organizations: activity across your whole roster Why it matters What's next
Opens, clicks & views explained Tracking & Activity See how ProductiveRecruit tracks email opens, link clicks, and profile views so you know exactly when a coach engages with your outreach. How opens are tracked How clicks are tracked How profile views are tracked What doesn't count Where to see it What's next
Engagement score & most engaged programs Tracking & Activity The Engagement page ranks every college program by how much its coaches are actually responding to your emails — opens, clicks, profile views, video views, and replies rolled into one score. Watch: the Engagement page in three minutes What's on the page How the engagement score works Reading the table Where else the score shows up What to do with it Related
Notifications Tracking & Activity See every way ProductiveRecruit alerts you to coach activity, task deadlines, and checklist steps, plus the one notification setting you control. Where notifications live What triggers a notification The one setting you control Task and checklist reminders What's next
Your dashboard & metrics Tracking & Activity See how your ProductiveRecruit dashboard turns emails, opens, clicks, and replies into a clear picture of your recruiting progress. The date range picker Your KPI tiles The Outreach & Engagement chart Getting-started and profile strength Recruiting pipeline and tasks What's next
Tasks & reminders Tracking & Activity Create tasks tied to college programs, track them from your dashboard, and get a daily reminder email for anything due or overdue. Create a task Where to find your tasks Completing a task Reminders What's next
Organization account types Setup Learn the four ProductiveRecruit organization account types (Club, High School, Recruiting Agency, and Club/High School) and how each shapes your setup. The four types Choosing your type What's different for Recruiting Agencies Getting your account What's next
Organization onboarding Setup What happens after your demo call: how your account gets created, what your first login looks like, and where to review your organization's details. 1. Book a demo 2. We set up your account for you 3. Your first login 4. Review your organization's details Your account type What's next
Spaces & teams explained Setup Understand how Spaces and Teams organize your ProductiveRecruit account: who they hold, how registration links work, and when to use more than one. Spaces hold everything Teams group athletes by sport Renaming teams Use teams as prospect lists, not just rosters Two ways to get a list in front of coaches Registration links are per Space What's next
The Website page Setup One page for everything college coaches and families see outside the app: your logo and brand colors, your organization profile, website embeds, and every team's page. Find it Branding Organization branding for several spaces Organization profile Website embeds Team pages Where things moved What's next
Your organization profile Setup One public link for your whole program. Your organization profile shows every team, your recent commitments, a search across all your athletes, and one recruiting contact, in your logo and colors. What's on it What coaches see Choose your recruiting contact Choose which teams show Find and share the link What's next
Staff roles & permissions Setup Learn the four ProductiveRecruit staff roles, what each one can see and do, and how to restrict coaches to their own teams. The four roles What each role can do Restricting coaches to their own teams Staff from another organization What your organization sees What they see Staff seats What's next
Inviting staff Setup Add coaches, admins, and team managers to your ProductiveRecruit space, assign them to teams, and control what athletes they can see. Invite a staff member What the invite email says Managing your staff list What's next
Athlete registration & group codes Setup Learn how your group code and registration link let athletes join your space themselves, how to add athletes manually, and how to re-invite athletes who haven't logged in. Find your registration link and group code What athletes see when they register Adding athletes manually Re-inviting athletes who haven't logged in Loading a whole roster at once When registration closes itself What's next
Bulk athlete import (CSV) Setup Learn how to bring a full roster into ProductiveRecruit at once with a CSV file: what columns to include, and what to expect during import. How it works What your CSV needs What happens during import Prefer to add people yourself? What's next
Archiving & restoring athletes Setup Free up athlete seats when rosters turn over, hand departing athletes their account as a personal one, and restore an archived athlete later. Archiving an athlete Archiving several athletes at once Archiving a whole team Seats Restoring an archived athlete Related
The admin dashboard Setup See what's on your admin dashboard: athlete and staff stats, outreach trends, usage limits, and who on your team can view what. Stats at a glance Usage limits Recent activity Getting your team set up Who can see what What's next
Which programs are engaging with your athletes Setup The Engagement page ranks the college programs engaging with your athletes' outreach by how many of your athletes each one clicked, viewed, or replied to, and shows you which athletes they were. Choosing what you're looking at Reading the table Why opens don't count toward Athletes Seeing which athletes a program engaged with When replies aren't tracked Who can see what What to do with it Related
Viewing the app as an athlete Setup Use impersonation to see exactly what one of your athletes sees, so you can troubleshoot or walk them through something without asking for their password. Starting a session While you're in the session Ending the session When to reach for it instead of something else What's next
Creating a recruiting checklist Recruiting Checklists Build a reusable recruiting checklist for your athletes in three steps — pick a type, set the schedule, and attach any files they'll need. Start from Manage 1. Name, type, and description 2. Set the schedule and visibility 3. Add attachments (optional) Archiving a checklist What's next
Steps & rich instructions Recruiting Checklists Learn how to add, order, and write instructions for checklist steps, plus how attachments and due dates work for BASIC and DRIP checklists. Add a step Write instructions Reorder and delete steps Attachments live on the checklist, not the step What's next
Due dates: relative vs. absolute Recruiting Checklists Learn how BASIC checklists use fixed calendar due dates and DRIP checklists use relative cadence, so you pick the right type before you build one. BASIC: fixed due dates DRIP: relative due dates The first step measures Due In differently Which type should you use? A few things to know What's next
Auto-assigning checklists Recruiting Checklists Learn how the Auto-Assign toggle enrolls new athletes into a checklist automatically at registration, and when to assign checklists manually instead. How Auto-Assign works Assigning checklists manually What's next
The athlete's checklist view Recruiting Checklists See exactly what your athletes see when they open an assigned checklist: the step list, due dates, locked steps, and how they mark work complete. Where athletes find their checklists Working through steps Locked steps Attachments What athletes are notified about What's next
Tracking completion Recruiting Checklists See exactly where every athlete stands on a recruiting checklist: current step, completed vs. incomplete status, and how to remove an enrollment. The Athletes tab Reading the current step How completion is determined Removing an athlete from a checklist Tracking from inside a space What's next
Shared email templates Team Tools & Sharing Learn how admins create and share email templates across an organization, choose visibility, and give athletes consistent, on-brand outreach. Choose a visibility Write a shared template with AI Write a template for one athlete Athlete pitch templates What it looks like once shared Variables still work the same way Attachments Template limits What's next
Team profiles Team Tools & Sharing Every team gets a public page in your club's logo and colors, with a searchable roster, game times for your next event, your schedule, and staff contacts. Built for a college coach's phone. What's on a team profile Search, filter, and sort What coaches see Choosing who's included Coaches without a login Teams that aren't rosters The team schedule Import a schedule with AI Where the schedule shows up Sharing the profile Multiple teams What's next
Team brochures & QR codes Team Tools & Sharing Build a printable brochure for each showcase with your club logo and colors, game times, event jersey numbers, coach notes, and a QR code for every athlete. Print it or download a PDF. Where to find it Event details Import games from the event schedule Choose who's on it Pick a layout Your club's look Print or download QR codes, at two levels What coaches see What's next
Website embeds & athlete directory Team Tools & Sharing Put a searchable athlete directory, team rosters, your commitments, or one all-in-one recruiting embed on your own website, in your brand colors, with a short copy-and-paste snippet. Find Website embeds Four widgets Layouts Getting the embed code Your brand colors What visitors see The all-in-one embed Already using an embed? What's next
Committed athletes showcase Team Tools & Sharing Embed a live showcase of every athlete who has committed to play in college on your website, as a logo wall, by class year, or a ticker strip for your homepage. Where it lives Three layouts What visitors see In your brand colors Keeping it current What's next
Organization launch guide Resources & Launch Kit Take your club, high school, or recruiting service from a brand new account to a roster full of athletes emailing college coaches, no onboarding calls required. How onboarding works 1. Set up your organization 2. Get your athletes on 3. Introduce it to your families 4. For coaches and team managers 5. Put ProductiveRecruit on your website Need help?
Getting started for athletes & families Resources & Launch Kit Your organization gives every athlete ProductiveRecruit. Here is what it is, how to create your account, and what to do in your first week. What it is Create your account Your first week For parents Questions?
Branding & website kit Resources & Launch Kit Logos, ready to send announcement templates, website embeds, and copy and paste messaging for telling your families and website visitors about ProductiveRecruit. What is ProductiveRecruit (boilerplate) Logos Announce it to your families (copy and paste) Put ProductiveRecruit on your website Sample copy for your recruiting page Want to announce the partnership together?
Account & email settings Account & Billing Update your name, email, timezone, and password, and manage notification preferences from your ProductiveRecruit account settings page. Account Settings Notification settings Security settings Deleting your account What's next
How trials work Account & Billing Everything you need to know about ProductiveRecruit's free trial for individual athlete accounts: what's included, how billing works, and how to cancel. Trial limits Canceling or upgrading early What's next
Billing Account & Billing How billing works on ProductiveRecruit: managing your payment method and invoices, switching plans, canceling, and how organization billing differs. Managing your plan Canceling Organization accounts What's next
Deleting your account Account & Billing Learn who can delete a ProductiveRecruit account, what a permanent deletion actually removes, and the steps to do it safely. Who can delete their own account Where to find it What actually gets deleted After deletion What's next
Why isn't my email being tracked? FAQ & Troubleshooting Understand why an outreach email might not show as opened, what causes false positives, and how to tell whether tracking is actually working. How tracking works Why an open might not show When tracking shows an open that didn't happen What to check What's next
I haven't heard back from a coach FAQ & Troubleshooting Why coach replies land in your Gmail inbox instead of ProductiveRecruit, and how to check engagement signals before assuming no reply means no interest. Check your Gmail inbox, not ProductiveRecruit Rule out deliverability first What to do next What's next
Can I edit a sent email? FAQ & Troubleshooting No. Once an email sends, it's locked. Learn what statuses still allow editing and what to do instead if you need to fix a mistake. What you can still change What to do if you made a mistake What's next
Can I upload my transcript or report card to my profile? FAQ & Troubleshooting Your profile's Photos tab is for pictures, not documents. Here's where to send a transcript or report card instead. Where to send it instead What's next
How many AI generations do I get? FAQ & Troubleshooting How many AI generations your plan includes, what counts as one, when the count resets, and what happens when you hit the cap. How many you get What counts as one generation When you hit the cap What's next
Using ProductiveRecruit on mobile FAQ & Troubleshooting There's no native ProductiveRecruit app. Learn how the responsive web app works on your phone or tablet, and how to get the best experience there. Is there an app store app? What works well on mobile Add it to your home screen A few honest limits Tips for using it on your phone What's next
Resetting your password FAQ & Troubleshooting How to request a password reset link, how long it stays valid, and what to check if the email never arrives or the link won't work. Request a reset link Good to know If it's not working What's next
Profile not in the team directory FAQ & Troubleshooting Learn why your profile might be missing from your team's public roster and how to get it fixed by your coach or admin. Why this happens What to check What's next
Your data if you delete your account FAQ & Troubleshooting What actually happens when you delete your ProductiveRecruit account: what gets permanently erased, what doesn't happen automatically, and what to do first. What actually gets deleted Before you delete How to delete your account What's next
Email deliverability best practices FAQ & Troubleshooting Learn why ProductiveRecruit paces coach emails automatically, what the daily send limit is, and how to keep your outreach landing in inboxes, not spam. Why your emails go out one at a time The daily send limit If Gmail temporarily slows you down What you can control What's next
Canceling, pausing, and refunds FAQ & Troubleshooting What actually happens when you cancel, whether you can pause, and how refunds work. Canceling Pausing Refunds
Keeping your account when you leave your organization FAQ & Troubleshooting Your profile, target list, and email history survive leaving a club, high school, or recruiting service. Here's how to move to a personal subscription and who to contact about billing. If you're leaving your organization If your organization stopped using ProductiveRecruit If your billing runs through a recruiting service Joining a new organization that uses ProductiveRecruit
Fixing duplicate accounts FAQ & Troubleshooting How athletes end up with two profiles, why it hurts your outreach, and how to get down to one account without losing work. Why it matters How to fix it How to avoid it
Linking your account to your organization FAQ & Troubleshooting Skipped the group code at signup, or missing from your organization's roster? Here's how to connect an existing account to your club, high school, or recruiting service. Connect an existing account What changes when you join Not sure whether your organization has an account? Already created a second account by mistake?
The wrong name is on your profile or link FAQ & Troubleshooting Fix a profile that shows a parent's name, and get the shareable link to match the athlete's name. Fix the name Fix the link
A coach is missing or their info is wrong FAQ & Troubleshooting How coach contact data stays current, how to add a missing coach yourself, and how to report bad data. How the database stays current Add a missing coach yourself Report bad data
Changing your sport or primary profile FAQ & Troubleshooting Move a profile to a different sport yourself, and choose which of your two profiles the app treats as your main one. Changing your sport What changes, and what stays Your profile link Your target list Playing two sports? Which profile is "main"
Can I export my data? Is there an API? FAQ & Troubleshooting What you can export today, what you can't yet, and where API access stands. What exists today What doesn't exist yet
Which sports does ProductiveRecruit support? FAQ & Troubleshooting The full list of 24 supported sports, what division coverage looks like, and what to do if your sport isn't on the list. Roster needs and roster data Beach volleyball Playing more than one sport? Don't see your sport?
Does ProductiveRecruit contact coaches for me? FAQ & Troubleshooting No. ProductiveRecruit gives you the tools and data to run your own recruiting, and that's on purpose.
I'm a college coach. Is ProductiveRecruit for me? FAQ & Troubleshooting What college coaches can see today, and what's coming. How you see athletes today Interested in more?
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