White label puts your organization's name, logo and colors on the whole platform. Your clients sign in at your own address, get emails under your name, and contact you for help. College coaches see profiles, team pages and brochures in your brand. Every feature works the same.
White label is its own plan, priced above Organization Pro. We turn it on for your account. Book a demo to talk about it. For the overview, see the white label page.
Your portal address
When we turn white label on, we give your account its own address: yourname.prodrecruit.com. You, your staff and your athletes sign in there. Everyone in your account who signs in at productiverecruit.com is sent to your address.
If your account was already running, nothing breaks. Old links to profiles, team pages and your organization profile forward to your new address.
Set your brand
Your brand lives on the Branding tab of the Website page, the same place every organization sets its logo and colors (The Website page).
White label adds a few settings:
- Brand name. Leave it blank to use your account name. Fill it in only if families and coaches should see a different name, like one without "LLC". It shows in the app, in emails, and on your profiles and embeds.
- Support email. Replies to the emails we send your families and staff go here, and so does the help button. Leave it blank to use your first Super Admin's email. Only Super Admins see this setting.
- Icon. A square version of your logo for browser tabs and the collapsed sidebar. Without one, your logo is used.
- Show your name next to the logo. Turn this off if your logo already includes your name.
Your Main color fills the sidebar and your Accent color is used for buttons. Text switches to dark automatically on light colors.
With one space, the space's branding is your brand. With more than one, your brand comes from All spaces (organization).
What families see
- Sign-in and sign-up pages in your logo and colors, at your address. Families sign in with their email and password. "Sign in with Google" isn't offered on white-label portals.
- The app with your logo, icon and colors. There are no links to our blog, help center or product news.
- Emails under your name, with your logo and links to your address. That includes invites, password resets, email verification, and profile view and email alerts. They're sent from [email protected], and replies go to your support email.
- Contact Support opens your support email.
- No marketing email from us. Athletes and parents are never added to our email list.
Connecting Gmail
Athletes still send email to coaches from their own Gmail. When they connect it, Google shows its own permission screen, and that screen names ProductiveRecruit. That's Google's screen, so we can't change it. After they approve, they land back on your portal.
What college coaches see
Athlete profiles, team pages, your organization profile, website embeds, team brochures, profile PDFs and link previews all show your brand on your address, with no "Powered by ProductiveRecruit". Tracking links and QR codes use your address too.
The footer links to our Terms of Service and Privacy Policy without naming us.
Your staff
- Super Admins still get our product update emails, so you hear about new features.
- Other staff get them only if a Super Admin ticks Send them product update emails when adding them.
- When a Super Admin clicks Contact Support, it goes to us. Everyone else's goes to your support email.
- Billing pages are hidden in the app. We handle your plan with you directly.